How can you efficiently fight against fraud?

As a platform, you are in charge of a first level permanent customer due diligence

  • Supervising the behaviour of your clients, using the support of your commercial and technical team
  • Detecting unusual behaviour or transactions
  • Notifying any unusual behaviour to and wait for MANGOPAY Fraud Analyst feedback.
  • Analysing the refusal codes: a short message is associated with the refusal code to allow you to have more details of the reason for the refusal
You can create alerts and/or trigger the 3DS according to your activity and users regular behaviours, for instance:
  • First time a user is paying more than the average payment basket
  • Time laps between a payment and a cash-out request of the funds : you can flag a behaviour that requests a cash-out just after receiving a payment
  • Per default, only allow cash-out after 48 hours
  • Flag wallets that have many transactions with refusal codes such as fraud codes, or 3DS failed code.
  • Flag payments that are above your average payment basket
  • Flag payments made by the same user too many times during a day, a week, a month
  • Flag a user who wants to register a new bank account: maybe set up a code confirmation system that asks for a cash-out of more than a certain amount (to be defined)
  • During 8PM to 8AM and weekends, try not to process or validate any cash-out for clients who are not KYC approved and requesting more than an amount that will be decided by you
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
Invalid characters found